How We Keep Your Data Secure
- Encryption/secure login
- Anti-fraud technology
- Unique user ID and complex password requirements
- Timed Log Out
Member’s Responsibilities
- DO NOT share your online banking login credentials with anyone that is not on your account
- Valley employees will never ask for your login credentials, one-time passcode, or ask them to transfer money to themselves as a way to resolve fraud
- DO NOT use a public wifi connection to login to your account
- Make sure your browser and anti-virus software is up to date
- DO NOT click on any links or attachments from an unknown email or text
- Contact us immediately if you notice suspicious activity on your account
- Never give out your information online or over the phone
- Always contact the credit union directly before providing any information
- We recommend you change your password at least once a year
